The New PM Chapter

Having great systems and procedures is essential to a property management department.  The Elders PM Chapter is a monthly online session working through the standard policies and procedures of property management. Each session will cover:

• The Policies
• The Procedures
• A checklist for the essential tasks in property management.

This is a great time to review and improve the efficiencies in your office and ensure you have uniform procedures across the whole department. These sessions are perfect for new starters to set them on a path to success.

Session Topics Include: 

• The Rental Appraisal
• Onboarding a New Landlord
• Tenant Selection
• Property Lettings
• Periodic Inspections
• Repairs & Maintenance
• Lease Renewal
• Rent Reviews
• Arrears
• Breaches
• Tenant Vacating
• Bond Refunds
• Eviction
• Tribunal
• Disbursements & Invoicing
• Key Management
• Complaint Handling
• Abandoned Goods

To find out when the next PM Chapter Session is being held and to register for the session/s, please check out the Training Calendar.

To view previous session details and work books please click here.

Any questions please contact us.

Jenny Birrell